Customer Support and Application
Customer Support Engineer

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Job Description

  • Design review of customers design implementation, component selection, Schematic, Layout
  • System design bring-up (activation)
  • Create and foster relationships with key customers
  • Identify and report on critical customer needs
  • Conduct technical documentation
  • Work with internal design staff to drive closure on customer issues
  • Conduct training of regional¬† FAEs

Job Requirements

  • Comprehensive End to End system view,
  • Multidisciplinary environment experience (HW and SW)
  • Strong background and high knowledge in board design covering
  • Schematic (Orcad, Altium, PCad)
  • Layout (Allegro, PCad, Mentor)
  • Debug (Oscilloscope, logic analyzer, network analyzer etc)
  • Expertise in high-speed Clock and Data Recovery, Signal Integrity, and Video
  • Previous experience providing customer-facing technical support
  • Knowledge in regulation FCC, RI (Radiated Immunity), ESD etc.
  • Capable of frequent travel abroad
  • 5 years of relevant experience
  • Proficient level of English (Good written and verbal communication skills)

Key Success Factors 

  • Strong problem-solving and technical skills
  • Provide high-quality solutions to customers

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