Customer Support and Application, R&D

EU Automotive FAE (Field Application Engineer)

Worldwide | Valens | Updated: March 9, 2021

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    Job Description

    • Located in Stuttgart Area, Germany
    • Supports Valens automotive customers on daily basis including technical issues and Customer Support cases/tickets
    • Works with the EU sales team to support the business development and sales process as needed
    • Reports to the Global Automotive customer support leader

    Job Requirements

    Customer support

    • EU Automotive FAE is the first tier for customer support mainly in Germany.
    • Has daily communication with the customers for technical support, new features requests and other customer requests.
    • Provides support on customer premises as needed
    • Reviews customer designs, high level block diagrams, schematics and Layouts. Supports the customer system bring up.

    Business Development and Sales Support

    • Attends meetings related to sales and business development as requested by the local business development and sales team
    • Participates in tradeshows and events as needed
    • Runs technical presentations, demos, training seminars for customer and market education

    Qualifications

    • EE Bsc and minimum 5 years experience in automotive industry
    • Experience in high speed board level design
    • Embedded software expertise – an advantage
    • Team player, self-starter and good communication skills

    Apply for this position

      Valens is committed to protecting and respecting your privacy. We would like to contact you about our products and services, as well as other content that may be of interest to you. You may unsubscribe from these communications at any time.

      For more information on how we are committed to protecting your privacy, please review our Privacy Policy.

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