Customer Support and Application

Customer Program Manager Automotive – Israel

Israel | Valens HQ | Updated: November 29, 2021

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Job Description

  • Manage and build business relationship with key customers. Serve as Voice of the Customer, capturing the spoken and unspoken needs of customers.
  • Manage multiple customer projects from scoping via requirements gathering through product launch and activation.
  • In-charge and manage and monitor the overall customer program or individual customer projects from initiation through delivery.
  • Work with various functional teams to ensure program runs smoothly.
  • Provide individual and consolidated customer feedback to product management to contribute to the future product roadmaps.
  • Forecasting and quotation of engineering samples, evaluation kits and production ramp-up.
  • and developing annual sales quotas for responsible customers and prospects; projecting
  • Plan and direct schedules to ensure production and shipment are on time.
  • Customer issues resolutions (e.g. supply shortage / delays).
  • Protects organization’s value by keeping information confidential.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Job Requirements

  • Bachelor’s degree in engineering
  • 5+ years of experience in business development, sales or product management in the automotive or semiconductor industry.
  • A creative and agile problem-solver.
  • Self-starting track record of success and credibility.
  • Strong proven customer relationship skills.
  • Ability to communicate effectively to all levels internally and externally.

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